Conversion to SAML authentication failed

book

Article ID: 210009

calendar_today

Updated On:

Products

DX SaaS

Issue/Introduction

We were converting from Basic (tenant based) to SAML authentication.  Last step failed and it the UI threw errors trying to fall back.... Now I appear to locked out of the tenant and all the windows are closed....

An extra set of keys would be appreciated.

 

Environment

Release : SAAS

Component :

Resolution

SaaSOps reset to Basic authentication.Customer was able to log in.