SAP Manager memory leak when using SAP Triggers

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Article ID: 209991

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Updated On:

Products

CA Automic Dollar Universe

Issue/Introduction

The Dollar Universe Manager for SAP (uxagtsap process in Unix/Linux) memory usage increases continuously while having defined some SAP Triggers ( even if they are Disabled).

 This can cause a crash of the process when the system runs out of memory.

Cause

Memory leak related to bad management of SAP servers & SAP Triggers.

Environment

Release : 6.x

Component : DOLLAR UNIVERSE

Sub-Component: Manager.for.SAP

Resolution

Workaround:

Restart SAP manager daily when no SAP Jobs or "uxstr sap" processes are running.

Solution: 

Update to a fix version listed below or a newer version if available.

Fix version(s): 
Component: Application.Server

Sub-Component: Manager.for.SAP

Dollar Universe 6.10.71 - Scheduled May 2021