Warranty wrongly updated with 01/01/1970

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Article ID: 209972

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Updated On:

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CA Service Desk Manager

Issue/Introduction

Dear Team,

 

Not able to update warranty date for CI same has been attached snap.

  call id Asset code Warranty start date Warranty End date
10713177 19J-LTP-H-46751 02-11-2019 01-11-2023

Error Message : Bad Date Format. 

Environment

Release : 17.1

Component : SERVICE DESK MANAGER

Resolution

 

It is not recommended to set the date with value "01/01/1970". 

Requested client to take a backup of the database/table and edit it through SQL  update queries. 

 

Attachments