HTTP Server Error: 503 Service Unavailable to get holddata/ptfs for COMMON SERVICES

book

Article ID: 209884

calendar_today

Updated On:

Products

CA Common Services for z/OS

Issue/Introduction

Just installing a new 'user certificate' and to test it, trying to download the HOLDDATA but getting the error: 

GIM69207S ** RECEIVE PROCESSING HAS FAILED BECAUSE THE CONNECTION WITH THE SERVER FAILED. java.net.ConnectException:  
             StatCode:503 RsnPhrase:Service Unavailable          

 

Environment

COMMON SERVICES 15.0 - z/OS supported releases -

Resolution

HTTP 503 error seems to be a firewall issue.

Connecting successfully to eapi.broadcom.com must be done before the certificates are involved with an SSL handshake.

Opening the access by SSL application to the url downloads.broadcom.com should resolve this problem.