SOLVE/NeMaster Abends with S0C9 after implementing MT_ZIIP_MODE
Article ID: 209854
Updated On:
Products
Issue/Introduction
Trying to implement MT_ZIIP_MODE setting where the manual says we have to specify PROCVIEW CORE in LOAD00 however when we do this and IPL the system Two SOLVE/NetMaster regions failed with an S0C9. Solve/NetMaster actually managed to start everything else and only then crashed.
The only error in the Syslog is :
IEE995I INVALID CONFIG COMMAND ISSUED WITH PROCVIEW CORE
Only option was to just to go back to PROCVIEW CPU. As this is the default we just opted to remove entirely.
Listing of S0C9 Abends in the Two SOLVE/NetMaster regions:
SOLVE/NetMaster abends with S0C9
Netmaster region is running CA NetMaster File Transfer Management r12.1...
N21303 FTS (LMP=ZI) REGISTERED
ABEND ERROR:
N01101 SOLVE ABEND S-0C9 ID=ANM4FTS JN=jobname DT=2021057 TM=1 N01102 SRC=AB PRD=SOLVE INTLVL=070600 SP=1212 ABC=S-0C9 N01103 ALM=NM001 ALO=00019624 ACS=NM00000M ACO=000009FC
SOLVE region is running CA SOLVE:Operations Automation r11.9...
N21303 PRODUCT OPSOS (LMP=ZX) REGISTERED
ABEND ERROR:
N01101 SOLVE ABEND S-0C9 ID=ANM4SOP JN=jobname DT=2021057 TM=12230752 N01102 SRC=AB PRD=SOLVE INTLVL=070100 SP=110X ABC=S-0C9 N01103 ALM=NM001 ALO=00019624 ACS=NM00000M ACO=000009FC
Environment
Release : 11.9
Component : CA SOLVE:Operations Automation for z/OS
Resolution
The Netmaster region is running CA NetMaster File Transfer Management r12.1...
N21303 FTS (LMP=ZI) REGISTERED
ABEND ERROR:
N01101 SOLVE ABEND S-0C9 ID=ANM4FTS JN=jobname DT=2021057 TM=1
N01102 SRC=AB PRD=SOLVE INTLVL=070600 SP=1212 ABC=S-0C9
N01103 ALM=NM001 ALO=00019624 ACS=NM00000M ACO=000009FC
PLEASE NOTE: CA NetMaster 12.1 has been out of support as of December 31, 2020
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The SOLVE region is running CA SOLVE:Operations Automation r11.9...
N21303 PRODUCT OPSOS (LMP=ZX) REGISTERED
ABEND ERROR:
N01101 SOLVE ABEND S-0C9 ID=ANM4SOP JN=jobname DT=2021057 TM=12230752
N01102 SRC=AB PRD=SOLVE INTLVL=070100 SP=110X ABC=S-0C9
N01103 ALM=NM001 ALO=00019624 ACS=NM00000M ACO=000009FC
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From the errors in the S0C9 abends, customer hit a known problem with an internal process called Minute Minder that internally calculates CPU utilization that can be used for debugging problems if necessary. With the new z13's and/or zIIPs that have SMT enabled, they are running so fast that our minute minder is tripping over itself - it cannot correctly calculate the CPU.
We had to write fixes to make the calculations more granular.
Applying these fixes will resolve your problem:
The PTF for CA NetMaster File Transfer Management r12.1 is RO80298
Also recommend RO81480.
APAR #: RO80298
Product: NMS Release: 7.6 Solution #: 237 Type:
Title: ABEND S-0C9 AT NM00000M+9FC
URL to Download:
https://support.broadcom.com/download-center/solution-detail.html?aparNo=RO80298&os=z%2FOS
APAR #: RO81480
Product: NMS Release: 7.6 Solution #: 251 Type:
Title: SSI ABEND S-0C9 AT NM000F4A+B50
URL to Download:
https://support.broadcom.com/download-center/solution-detail.html?aparNo=RO81480&os=z%2FOS
PLEASE NOTE: CA NetMaster 12.1 has been out of support as of December 31, 2020.
See URL:
https://support.broadcom.com/external/content/release-announcements/CA-NetMaster-r12.1-End-of-Service-Announcement/5438
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The PTF for SOLVE:Operations Automation r11.9 is RO61578.
Also recommend RO88525
APAR #: RO61578,
Product: NMS Release: 7.1 Solution #: 154 Type:
Title: ABEND S-0C9 AT NM00000M+9FC
URL to Download:
https://support.broadcom.com/download-center/solution-detail.html?aparNo=RO61578&os=z%2FOS
APAR #: RO88525
Product: NMS Release: 7.1 Solution #: 287 Type:
Title: ABEND S0C9 AT NM00013C+A18 DURING INITIALIZATION
URL to Download:
https://support.broadcom.com/download-center/solution-detail.html?aparNo=RO88525&os=z%2FOS
Once these are applied, customer can test them by multi-threading the zIIPs again.
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