Spectrum connector is in offline state

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Article ID: 209853

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Updated On:

Products

CA Service Operations Insight (SOI)

Issue/Introduction

SOI Spectrum connector  services not started

Environment

Release : 4.2

Component : Service Operations Insight (SOI) Manager

Resolution

Follow the below Step:-

== Uninstall the SOI Spectrum connector

== Restart the Spectrum Server

== Installed the IFW base container type

== Install SOI Spectrum connector

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