Login Logo Not Displaying Correctly After Error

book

Article ID: 209805

calendar_today

Updated On:

Products

Clarity PPM On Premise

Issue/Introduction

In NUX Error Login popup displays Clarity logo instead of custom logo

SUMMARY: Login Logo Not Displaying Correctly At Error

STEPS TO REPRODUCE: 

1. Log into the Clarity MUX interface.
2. Click on "Administration" and go to "System Settings"
3. Assign a logo to the "Login Logo"
4. Log out, you'll see the new Logo now displays on the Login page
5. In the Username/Password field enter incorrect information to cause an error
6. The original "Clarity" logo will display instead of the custom logo.

Expected Results: 
The custom logo should consistently display

Actual Results:
The out of the box logo will display when an error occurs

Workaround: 
None

Environment

Release : 15.9.1

Component : CA PPM STUDIO

Resolution

This issue is slated to be resolved in 15.9.2. For reference the defect ID is: DE59989.