When starting a Web Agent on IIS, it might happen that the Web Agent
cannot start properly and IIS reports the error :
The Module DLL
F:\products\siteminderwa\webagent\win64\bin\IIS7WebAgent.dll
failed to load. The data is the error.
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-IIS-W3SVC-WP" Guid="{670080D9-742A-4187-8D16-41143D1290BD}" EventSourceName="W3SVC-WP" />
<EventID Qualifiers="49152">2280</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2021-02-11T16:38:23.000000000Z" />
<EventRecordID>4847404</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>Application</Channel>
<Computer>myhost.example.com</Computer>
<Security />
</System>
- <EventData>
<Data Name="ModuleDll">F:\products\siteminderwa\webagent\win64\bin\IIS7WebAgent.dll</Data>
<Binary>05000000</Binary>
</EventData>
</Event>
Web Agent 12.52SP1CR10 build 2813 on IIS 8.5 on Windows 2012R2;
There are 2 WebAgent.conf files (one in 64bit folder and the other in
32bit folder) which enables the Web Agent and starts each a .dll. But
from the Application pool configuration, there's no classic 32bit
application.
Set the WebAgent.conf for the 32bit library (32bit folder) to
disable this agent :
EnableWebAgent="YES"
to
EnableWebAgent="NO"
or remove the 32bit WebAgent.conf to solve this issue.
https://ftpdocs.broadcom.com/cadocs/0/contentimages/SiteMinder_12_52_Platform_Support_4Jan23.pdf
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