Cannot search a user when adding a filter to a dashoard

Products

• CASB Security Advanced
• CASB Advanced Threat Protection
• CASB Audit
• CASB Gateway
• CASB Gateway Advanced
• CASB Security Premium
• CASB Security Standard

Issue/Introduction

When trying to edit an existing dashboard and add a filter for a user the search option does not bring the user name up as an option to add to the filter.

This is what is supposed to be seen:

Environment

Release :

Component :

Cause

The searched for user does not have any data reported in the created dashboard.

Resolution

This is working as designed.  For a user to be searchable in the filter option of the dashboard report, the user has to have data in the field you are filtering by.