Client Automation - Linux Boot Image doesn't start on UEFI systems

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Article ID: 209706

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Updated On:

Products

CA Client Automation - IT Client Manager CA Client Automation

Issue/Introduction

On Support site, the following ISO is provided as Boot Image for Linux machines:

 

While using it on BIOS systems, the image works, but on UEFI system isn't.

 

Cause

This is a known limitation of Linux Boot image, as explained here (at the bottom of the page):

Legacy BIOS and UEFI Enabled Targets

Environment

Client Automation - 14.5 and older

Resolution

At the moment this article was created (March 2021), there is no solution provided, but there is an Idea already created:

OSIM Support of UEFI Bios for installation of Linux OS

Which means it's under Product Team evaluation, as a way to check the possibility to include this feature in a future release.

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