Failed to start Desktop Client

Products

• DSERIES- SERVER
• CA Workload Automation DE
• CA Workload Automation DE - Scheduler (dSeries)

Issue/Introduction

Desktop Client installed successfully, but did not start with the error -

 ENTRY org.eclipse.osgi 4 0 <yyyy-mm-mm> <hh:mm:ss:ms>   
 !MESSAGE Application error 
 !STACK 1
 java.lang.RuntimeException: No application id has been found.
      at org.eclipse.equinox.internal.app.EclipseAppContainer.startDefaultApp(EclipseAppContainer.java:242)
      at org.eclipse.equinox.internal.app.MainApplicationLauncher.run(MainApplicationLauncher.java:29)
      at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.runApplication(EclipseAppLauncher.java:110)
      at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.start(EclipseAppLauncher.java:79)
      at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:369)

Environment

Component: Workload Automation Desktop Client

Resolution

• Right-click on the Desktop Client icon and click on 'Run as administrator' to start the Desktop Client for the first time.
• After first launch, Desktop Client started under other accounts.