Error "SSL public key does not match pinned public key" on Endpoint Client
Article ID: 209673
Updated On:
Products
Endpoint Protection
Issue/Introduction
Symantec Endpoint Protection (SEP) client is failing to connect with the Endpoint Protection Manager (SEPM) with Error : SSL public key does not match pinned public key
Cause
There is a pinned certificate between the client and server that is incorrect.
Resolution
Follow the steps provided in KB 187099 to update the certificate forcing all pinned certificates to be updated.
Additional Information
Feedback
Yes
No
Powered by
