Timesheet Notification Templates returning null values
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Timesheet Notification Templates returning null values

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Article ID: 209636

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Updated On:

Products

Clarity PPM On Premise Clarity PPM SaaS

Issue/Introduction

When adding some additional fields to the Timesheet - Submitted Notification Template the additional attributes selected are passing null values.

STEPS TO REPRODUCE: 

    1. Modify Notification Template:  Timesheet - Submitted
    2. In the Notification Body place cursor above
           To view the timesheet, @[:timeadmin.editTimesheet!~:~:Click Here]
    3. Click the binoculars below and choose field such as Updated By and add that item
       - It should look like:  $[Timesheet.prmodby]

    4. Make sure you are the approver or another resource
    5. Log in as that resource and submit a timesheet
    6. Log back in as yourself and view your new Notification
 

Expected Results: Notification will include the prmodby

Actual Results: The field is blank.

Environment

Release : All supported versions through 15.9.1

Component : CA PPM STUDIO

Cause

Reported as DE59944

Resolution

After review of the code, it was determined that only these fields are able to be added to any of the Timesheet Notification templates:

  • rawPeriodStartDate

  • timesheetId

  • timeperiodID

  • resourceName

Documentation will be updated to reflect this as well.