Missing "New" Vendor Certification Button in CAPC Console

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Article ID: 209623

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Updated On:

Products

CA Performance Management - Usage and Administration DX NetOps

Issue/Introduction

We are trying to add a new custom vendor certification following the documentation steps, but the "New" button is missing from the webpage.

This happened after upgrading to version 20.2.7 from 3.6.3.

Cause

In 20.2.x we incorporated a different webservice and a different format for the xml.

As a result, we have deprecated the New Vendor Certifications wizard.

Environment

Release : 20.2

Component : IM Reporting / Admin / Configuration

Resolution

https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/dx-netops/20-2/Performance-Monitoring-with-DX-Performance-Management/building/self-certification/create-or-extend-vendor-certifications.html

Use a REST Client to Import a Vendor Certification

or use the import option in the console.

Import Custom Vendor Certifications using NetOps Portal

Additional Information

The docset has been edited to remove references to the GUI based wizard.