Hub is not getting a port on start up which is preventing users from logging in. Nothing shows in the logs, even at log level 5 for controller and hub.
NMS 5.61, UMP 2.61(v1).
UIM (NMS) is running on Windows 2008R2. NMS 5.61 was never certified for Windows 2016 LDAP.
There is a defect in hub 5.82 where if you set active = no in the ldap section of the hub.cfg it still tries to use it.
Release : 5.61
Component : UIM - HUB
NMS 5.61 is not compatible with ldap 2016.
Replace the ldap section in all the hub.cfg files and replaced with the default version from hub.cfx (see example below).
restarted robot
If you have another 2008 ldap server you can configure it normally on each hub probe.
If not, you can create local nimbus users in Infrastructure Manager.
Recommend building a 20.3.3 or later lab and test customer scripts, then migrate to production.
example of the ldap section form the hub.cfx file. This needs to replace the same section in the hub.cfg
<ldap>
<server>
active = no
</server>
<templates>
<Active Directory>
tag = ad
filter_group = (objectClass=group)
filter_user = (&(objectClass=person)(|(userPrincipalName=$loginname)(sAMAccountName=$loginname)))
exclude_regexp = /(@)|(\\)|(^(C|c)(N|n)=)/
ldap_dn_regexp = /^(C|c)(N|n)=/
attr_grp_name = name
attr_grp_member_name = member
attr_usr_firstname = givenName
attr_usr_lastname = sn
attr_usr_mail = mail
attr_usr_cellphone = mobile
attr_usr_phone = telephoneNumber
attr_usr_www = wWWHomePage
attr_usr_office = physicalDeliveryOfficeName
attr_usr_company = company
attr_usr_title = title
attr_usr_department = department
attr_usr_description = description
attr_usr_name = displayName
attr_usr_id = userPrincipalName
attr_usr_member_of = memberOf
attr_usr_restrict_view = restrictViewToUserAssets
format = [email protected]$domain
lookup = no
paging = yes
member_lookup_reverse = yes
</Active Directory>
<eDirectory>
tag = ed
filter_group = (objectClass=groupOfNames)
filter_user = (&($attr_usr_id=$loginname))
exclude_regexp = /^(C|c)(N|n)=/
ldap_dn_regexp = /^(C|c)(N|n)=/
attr_grp_name = cn
attr_grp_member_name = member
attr_usr_firstname = givenName
attr_usr_lastname = sn
attr_usr_mail = mail
attr_usr_cellphone = mobile
attr_usr_phone = telephoneNumber
attr_usr_office = l
attr_usr_company = company
attr_usr_title = title
attr_usr_department = ou
attr_usr_description = description
attr_usr_name = fullName
attr_usr_id = uid
attr_usr_member_of = groupMembership
attr_usr_restrict_view = restrict_view_to_user_assets
lookup = yes
paging = no
member_lookup_reverse = yes
</eDirectory>
</templates>
</ldap>
NMS 5.61 is END OF SUPPORT. This is best effort and customer should build a new UIM 20.3.3+ as there is no upgrade path from this version of UIM.