DEV DXIM Primary Hub - nimSessionRequest 'hubup' failed: communication error

Products

• DX Infrastructure Management
• NIMSOFT PROBES
• CA Unified Infrastructure Management for z Systems
• CA Unified Infrastructure Management On-Premise (Nimsoft / UIM)
• CA Unified Infrastructure Management SaaS (Nimsoft / UIM)

Issue/Introduction

We are facing an issue on our DEV Primary hub, and we are seeing communication issues on a frequent basis.

ihubrequest: nimSessionRequest 'hubup' failed: communication error (10.27.136.10/48002)-/TotalDevDxim/HCGSPA-PRDXIM01_TotalDevDxim/HCGSPA-PRDXIM01/hub (2)
Feb  2 07:10:23:103 [8036] 0 hub: hubinfo forward: failed for /TotalDevDxim/HCGSPA-PRDXIM01_TotalDevDxim (communication error)

Cause

- hub v9.31

Environment

Release : 20.3

Component : UIM - HUB

Resolution

Downgraded hub to hub_9.20_HF16.zip

Downgraded robot to robot_update_9.20_HF21.zip