Newly added instance showing 8 hours ahead of the actual time in IXP

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Article ID: 209563

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Updated On:

Products

CA Workload Automation iXP

Issue/Introduction

The times of the jobs displayed in IXP are all off by 8+ hours.

What is wrong? 

 

Environment

Release : 11.3

Component : CA WORKLOAD AUTOMATION AE IXP

Resolution

From the autosys db please confirm its time/zone settings:

Example for sql server:

SELECT SYSDATETIMEOFFSET();
SELECT CURRENT_TIMEZONE();  
select * from ujo_alamode;

The autosys db should be set to the same timezone as what autosys is using and consistently set with the timezone settings in ixp for that given AUTOSERV instance.