Windows Agent reports are no longer transferred - JOB_DEL ignored

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Article ID: 209562

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Updated On:

Products

CA Automic Workload Automation - Automation Engine

Issue/Introduction

Windows Agent stops working properly, reports are no longer transferred to AE - JOB_DEL ignored

Occasionally you'll find a number of message like

U02001006 Cannot find job with RunID '247350731'. JOB_DEL ignored.

in an Agent's log file.

 

 

Cause

This is a bug in the agent.
This only can occur when the load on the server is quite huge, and the response from the server to the first EXSTAJ message isn't fast enough. There are no side effects except additional messages in the agent logfile, since the server has to response to each EXSTAJ (which is simply sent too often).

 

Environment

Release : 12.2 & 12.3

Component : AUTOMATION ENGINE

Resolution

This is a bug in the agent, and will be fixed with a future Service Pack for AE 12.2 and AE 12.3.