Error in r12 installation [CAUAJM_E_112101] Unable to connect to the CA EEM server.

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Article ID: 209560

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Updated On:

Products

CA Workload Automation AE - System Agent (AutoSys)

Issue/Introduction

We tried to install autosys in secondary server but received below error :

===============================================================================
Security Information Validation
-------------------------------

Error:
[CAUAJM_E_112101] Unable to connect to the CA EEM server.
EE_SPONSORERROR iSponsor Error

PRESS <ENTER> TO ACCEPT THE FOLLOWING (OK):

================================================================================

 

Environment

Release : 12

Component :

Resolution

In R12 install the EEM server details are stored in the autosys database.

Since this was the shadow install the EEM server details was already present in the database.

The EEM server could not be reached and hence we got this message soon after entering the database information

Security Information Validation
-------------------------------

Error:
[CAUAJM_E_112101] Unable to connect to the CA EEM server.
EE_SPONSORERROR iSponsor Error

After we updated the /etc/hosts file with EEM server details the installation went fine.