JCP's are frequently terminating on Automic Automation Engine with U00045014

Products

• CA Automic Workload Automation - Automation Engine

Issue/Introduction

JCP processes are keep on terminating with below error message.

U00045014 Exception 'java.lang.OutOfMemoryError: "Java heap space"' at 'XXXXX.com():XXX'.

Environment

Release : 12.3.X

Component : Automation Engine

Operating System: Linux

Resolution

This error could appear when there is less memory allocated to JCP's in your environment.

To resolve this error, you have to increase Java memory for JCP's on Linux.

Follow below steps for increasing JAVA memory.

1. Go to Service Manager installer Location

2. Open SMD file. (file name: uc4.Smd)

3. Increase the java memory for JCP to 2048 (which is recommend for medium configuration systems). Java Memory can be increased up to 4GB

example:
ABCD\java -Xrs -Xmx2048M -jar ucsrvjp.jar -HOSTNAME

4. Save the file and exit

5. Now Restart on service manager is required to reflect the changes.