How to change "CA Service Desk Manager" text on login page?

Products

• CA Service Desk Manager
• CA Service Management - Service Desk Manager

Issue/Introduction

To change the text (CA Service Desk Manager) on the login page, you have to customize or adapt the "login.htmpl" file.

Environment

Release: All Versions
Component: CA Service Desk 

Resolution

1. Copy "login.htmpl" from "$NX_ROOT\bopcfg\www\htmpl\default" to "$NX_ROOT\site\mods\www\htmpl\default"
   
   
2. Open the copied file with any text editor (Notepad++, Wordpad, etc)
   
   
3. Search for the following string: "${ProductName}"
   
   
4. Replace the first occurrence of "${ProductName}"with whatever text you want.
   
   Example:
   
   Change line 231:
   

   <td width="367" height="53" class="login_productname">${ProductName}</td>To:<td width="367" height="53" class="login_productname">My Service Desk</td>

5. Run pdm_webcache -H
   
   
6. Clear your browser cache (Optional)
   
   
7. Re-launch the ServiceDesk URL and you will notice the text "CA Service Desk Manager" will be replaced with "My ServiceDesk"