After upgrading Applications Manager to version 9.3.x and RA Banner to version 4.x, the Banner Agent fails to start. The below error is seen in the Agent's log:
ErrorMsg: AwE-9999 Internal error
Details: null
org.apache.bsf.BSFException: unable to load language: groovy
at org.apache.bsf.BSFManager.loadScriptingEngine(BSFManager.java:718)
at org.apache.bsf.BSFManager.eval(BSFManager.java:435)
at com.appworx.automic.ra.extensibility.container.C.A(CITContainer.java:545)
at com.appworx.automic.ra.extensibility.container.C.<init>(CITContainer.java:234)
at com.appworx.agent.extensibleagent.A.Ì(GenericExtensibleAgent.java:395)
at com.appworx.agent.AgentService.B(AgentService.java:1110)
at com.appworx.agent.AgentService.A(AgentService.java:1040)
at com.appworx.agent.AgentService.<init>(AgentService.java:445)
at com.appworx.agent.AgentService.main(AgentService.java:1013)
Release : 9.3
Component : APPLICATIONS MANAGER
Multiple versions of the same jar files exist in the $AW_HOME/web/classes directory. Below is an example listing of the classes directory containing multiple versions of the same jar file in red:
-rw-r--r--. 1 appworx appworx 55147 Sep 20 2005 activation.jar
-rw-r--r--. 1 appworx appworx 5181734 Mar 20 2020 AppWorx.jar
-rw-r--r--. 1 appworx appworx 51837 Mar 20 2020 AppWorxLang.jar
-rw-r--r--. 1 appworx appworx 8607 Dec 8 2003 AttachLayout.jar
-rw-r--r--. 1 appworx appworx 6480 Mar 20 2020 AwPSE.jar
-rw-r--r--. 1 appworx appworx 3169 Mar 20 2020 AxUnzip.jar
-rw-r--r--. 1 appworx appworx 113369 Apr 24 2008 bsf-2.4.0.jar
drwxr-xr-x. 3 appworx appworx 4096 Jul 10 2018 com
-rw-r--r--. 1 appworx appworx 41123 Apr 14 2009 commons-cli-1.2.jar
-rw-r--r--. 1 appworx appworx 60686 Dec 22 2017 commons-logging-1.1.1.jar
-rw-r--r--. 1 appworx appworx 52915 Sep 24 2012 commons-logging-1.1.jar
-rw-r--r--. 1 appworx appworx 91184 Feb 3 2009 commons-net-ftp-2.0.jar
-rw-r--r--. 1 appworx appworx 189284 Oct 6 2005 concurrent-1.3.4.jar
-rw-r--r--. 1 appworx appworx 1562354 Oct 7 23:32 fontbox-2.0.21.jar
-rw-r--r--. 1 appworx appworx 1483772 Jan 2 2018 fontbox-2.0.8.jar
-rw-r--r--. 1 appworx appworx 7199857 Apr 22 2020 groovy-all-2.4.16.jar
-rw-r--r--. 1 appworx appworx 7015434 Jan 3 2018 groovy-all-2.4.7.jar
drwxr-xr-x. 5 appworx appworx 4096 Feb 25 15:24 inner_jarfiles
-rw-r--r--. 1 appworx appworx 171014 Mar 20 2020 install.jar
-rw-r--r--. 1 appworx appworx 1100217 Jan 5 2009 iText-2.1.4.jar
-rw-r--r--. 1 appworx appworx 608084 Nov 24 18:38 javax.mail-1.5.6.jar
-rw-r--r--. 1 appworx appworx 545362 Dec 6 2013 javax.mail.jar
-rw-r--r--. 1 appworx appworx 127509 Nov 9 2018 javax.ws.rs-api-2.1.jar
-rw-r--r--. 1 appworx appworx 126914 Jan 7 2009 jcalendar-1.3.2.jar
-rw-r--r--. 1 appworx appworx 99541 Dec 8 2003 jcommon-0.8.0.jar
-rw-r--r--. 1 appworx appworx 1140395 Nov 9 2018 jersey-common-2.27.jar
-rw-r--r--. 1 appworx appworx 471217 Dec 8 2003 jfreechart-0.9.8.jar
-rw-r--r--. 1 appworx appworx 25998 Sep 30 2005 jms-1.1.jar
-rw-r--r--. 1 appworx appworx 98496 Sep 30 2005 jndi-1.2.1.jar
-rw-r--r--. 1 appworx appworx 7036 Dec 8 2003 jnlp.jar
-rw-r--r--. 1 appworx appworx 177987 Oct 9 2008 jsch-0.1.39.jar
-rw-r--r--. 1 appworx appworx 514360 Mar 3 2005 jsse.jar
-rw-r--r--. 1 appworx appworx 17619 Oct 6 2005 jta-1.0.1.jar
-rw-r--r--. 1 appworx appworx 301946 Mar 24 2014 jtds-1.2.8.jar
-rw-r--r--. 1 appworx appworx 2521 Dec 8 2003 local_policy.jar
-rw-r--r--. 1 appworx appworx 352668 Oct 6 2005 log4j-1.2.8.jar
-rw-r--r--. 1 appworx appworx 4161744 Mar 31 2020 ojdbc8.jar
-rw-r--r--. 1 appworx appworx 723339 Sep 30 2005 openjms-0.7.7-alpha-1.jar
-rw-r--r--. 1 appworx appworx 23307 Sep 30 2005 openjms-common-0.7.7-alpha-1.jar
-rw-r--r--. 1 appworx appworx 176359 Sep 30 2005 openjms-net-0.7.7-alpha-1.jar
-rw-r--r--. 1 appworx appworx 154218 Sep 30 2005 openjms-tools-0.7.7-alpha-1.jar
-rw-r--r--. 1 appworx appworx 2718635 Oct 7 23:32 pdfbox-2.0.21.jar
-rw-r--r--. 1 appworx appworx 2485070 Jan 2 2018 pdfbox-2.0.8.jar
-rw-r--r--. 1 appworx appworx 81280 Oct 7 23:32 pdfbox-tools-2.0.21.jar
-rw-r--r--. 1 appworx appworx 3728517 Feb 24 2014 saxon8.jar
-rw-r--r--. 1 appworx appworx 33110 Feb 28 2011 spice-jndikit-1.1.jar
-rw-r--r--. 1 appworx appworx 127640 Dec 8 2003 sunjce_provider.jar
-rw-r--r--. 1 appworx appworx 1430933 Feb 18 2014 uc4.jar
-rw-r--r--. 1 appworx appworx 531490 Aug 14 2019 uc4-ra.jar
Remove/Delete the older version of the jar file and restart the AgentService process.