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Missing prerequisite SO11629 applying Datacom maintenance via CSM
Article ID: 209405
DATACOM - ADDatacom
Trying to apply all the available maintenance on Datacom/AD 15.1 via Chorus Software Manager (CSM) but the task fails because of this error:
SMP/E APPLY CHECK has just discovered that there are missing maintenance prerequisites: SO11629. Add the missing prerequisites to the software catalog, or receive them in the SMP/E environment. Then repeat the action.
Release : 15.1
Component : Datacom
Login to your CA CSM
Click Products tab, under Actions on left, click Show License Keys
Click Update Keys and Yes confirm you want to update the license keys
Click Refresh Site IDs and then click Close
Click Products tab, under Actions on left and click Update Complete Product List
Click the Products tab, find CA DATACOM/AD and right-click on the release 15.1 and select Update Product Release and the task will download all the missing maintenance product packages that are available into your CA CSM Software Catalog
Click the SMP/E tab, select your CA Datacom/AD 15.1 CSI and click Maintenance