Resources with Allocated hours in excess of 100,000

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Article ID: 209382

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Updated On:

Products

Clarity PPM On Premise Clarity PPM SaaS

Issue/Introduction

A few resources' allocated hours are extremely high (over 100,000 is showing for allocation)

Cause

This can be due to a typo in the Finish date (example, the finish date is set to 2121 or 3021 instead of 2021). This impacts resources who have blank Start/Finish dates on the team tab, as they will default to the project finish date (IE 2121).

Environment

Release : All Supported

Component : CA PPM PROJECT MANAGEMENT

Resolution

  1. Check the full year of the Project Finish Date to make sure it's set to the correct year. Example 2021 and not 2121 or 3021.
  2. If it is set incorrectly, update the date and click Save.
  3. This will update the finish dates of the impacted resources on the project and correct the allocations. 

Note:

  1. If the date on the project looks okay, check the Team Start / Finish dates where allocation from estimates is failing.
  2. Click into the Start/Finish date fields for each resource on the Team tab which will then display the full 4 digits of the year in edit mode.