Non-persistent VDI endpoints taking longer than standard endpoints to enroll

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Article ID: 209338

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Updated On:

Products

Endpoint Detection and Response

Issue/Introduction

Enrollment for non-persistent VDI's into Symantec Endpoint Detection & Response (SEDR) is significantly slower and can take anywhere from 30 minutes to several hours.

Cause

Unknown

Environment

On Premise

Resolution

Expected behavior: non-persistent VDI's may take longer to enroll than standard Endpoints.