Agent Management Job fails with the error: There is no CCS Manager Load Balancers available for job execution.

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Article ID: 209294

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Updated On:

Products

Control Compliance Suite Standards Server Control Compliance Suite Control Compliance Suite Unix Control Compliance Suite Windows

Issue/Introduction

Control Compliance Suite (CCS)

When the Agent management job is run against a folder in CCS, and it fails with the error below:

 Error occurred during the CCS Manager activity: Error in submitting the query job to CCS Manager : There is no CCS Manager Load Balancers available for job execution.

 

Cause

The folder that the Agent Management job is run against typically has a lot of agents in it (typically around ~50k agents, but the agent count may vary depending on your CCS environment).

Environment

Release : CCS 12.x.x

Component : CCS Application Server

Resolution

Spread out the agents so they are in multiple folders, each with a smaller amount of agents and then run the Agent Management job.