Alerts from Catalyst SNMP connector shows the actual OID instead of the the values

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Article ID: 209226

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Updated On:

Products

CA Service Operations Insight (SOI)

Issue/Introduction

Catalyst SNMP Connector transformed and sent alerts with actual varbindOID instead of the value associated with the OID to SOI. 

Cause

SNMP traps are sent with snmp_varbindOID and snmp_varbindvals separated by commas.  

The SNMP connector was not separating the varbind.

Environment

Release : 4.2

Component : Service Operations Insight (SOI) Manager

Resolution

SNMP traps are sent with snmp_varbindOID and snmp_varbindvals separated by commas.  

The SNMP connector was not separating the varbind.

For the SNMP connector to separate the varbind to mapping each varbinds key to values, you need to enabled "separate_varbinds" by changing the value to 1 in either the Connection Details page or in the \CA\Catalyst\CatalystConnector\registry\topology\physical\<hostname>_CatalystConnector\modules\configuration\SNMPGenericConnector.xml