The Catalyst SNMP connector is not coming online with the following error:
2021-02-23 08:28:49,738 ERROR [ReqMgr:generic] catalyst.IFWProxy - IFWProxy unable to start connector CA:00036_hostname@hostname_CatalystConnector.
[UCFException: errorType=0, message=There is no connector with ID:CA:00036_hostname exist to start., faultData={}, cause=null]
at com.ca.ucf.container.NodeManagerImpl.startModule(NodeManagerImpl.java:208)
at com.ca.soi.catalyst.IFWProxy.handleStartRequest(IFWProxy.java:1425)
at com.ca.soi.catalyst.ReqMgrMapRunnableProxy.ReqMgrConnectorStart(ReqMgrMapRunnableProxy.java:42)
at com.ca.sam.ifw.consumer.reqmgr.ReqMgrMapRunnable.run(ReqMgrMapRunnable.java:103)
at com.ca.sam.ifw.consumer.reqmgr.ReqMgrSiloWorkerTh.run(ReqMgrThPool.java:197)
Release : 4.2
Component : Service Operations Insight (SOI) Manager
The steps to fix this issue are
1) Stop CA Catalyst Container CatalystConnector service
2) Delete all files in
\CA\Catalyst\CatalystConnector\container\registry-cache\ folder
\CA\Catalyst\CatalystConnector\container\nls-store\ folder
3) Start CA Catalyst Container CatalystConnector service