Cant create response path alert

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Article ID: 209211

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Updated On:

Products

CA Performance Management - Usage and Administration DX NetOps

Issue/Introduction

via a sysedge agent and system we are performing SLA test and wish to create an alarm when our SysEdge-ResPath-https-Web-VManage path stops responding.

I have created a Threshold Profile to test the alarm but cannot get the threshold to trigger.

Cause

Service Availability Response Path needs to be used as the Metric Family, when creating the Threshold Profile rule

Environment

Dx NetOps Performance Management 20.2

Resolution

Create a Threshold Profile rule that uses the "Service Availability Response Path" metric family, and choose an appropriate metric to alarm on