Workload Automation Agent cannot submit or communicate Micofocus Enterprise Server: Job failed. Exit code 15

Products

• Workload Automation Agent
• CA Workload Automation DE - Business Agents (dSeries)
• CA Workload Automation AE - Business Agents (AutoSys)

Issue/Introduction

The user is unable to submit jobs to MicroFocus Enterprise Server 
The job Runtime has the following error:

 FAILURE                       06/12/2025 00:23:35    1  PD  06/12/2025 07:23:35          
    <Cannot connect to server>

Below is an example from the spool log when the job fails
6/12/2025 00:23:35.006-0700 CAWA_I_20007 Environment variable: WINDOWS_TRACING_FLAGS=10000
06/12/2025 00:23:35.007-0700 CAWA_I_20013 Command to be executed: "C:\windows\SYSTEM32\cmd.exe" /c ""C:\Program Files\CA\WorkloadAutomationAE\SystemAgent\WA_AGENT\cybMFCommand" "C:\Program Files (x86)\Micro Focus\Enterprise Server\bin64/cassub" -s<SERVER> -u<USER> -v3 -x"E:\IMSV4\JCL\<FILENAME>.jcl""
06/12/2025 00:23:35.008-0700 CAWA_I_20010 The local security is bypassed
06/12/2025 00:23:35.020-0700 CAWA_I_20022 Process created with pid: 10776
06/12/2025 00:23:35.424-0700 CAWA_I_20018 Job failed. Exit code 15, Status: "The system cannot find the drive specified."

When running the command manually, the following errors are seen.

Keeping TLS security on port 60401:

C:\Users\<USER>\Documents>cassub -s<SERVER>:60401 -u<USER> -v3 -x"E:\IMSV4\JCL\<FILENAME>.jcl"

6/12/2025 10:58:07 AM MccRecvAutoAlloc: Error receiving data from server: (14) no data was available
MFCC error in MccMfbinpCall:
MFCC no data returned by server
Failure submitting: "E:\IMSV4\JCL\<FILENAME>..jcl"

Environment

Release : 11.4, 12.0

Component : CA Workload Automation Agent for Micro Focus

Cause

The Listener conversation type is not correctly set.
The client had enabled TLS 1.2 on the MicroFocus Enterprise Server port used by the agent.

Resolution

The MicroFocus Listener Conversation type for Workload Automation should be set to Web Services and J2EE.

Note:
Test the MicroFocus job using cassub to make sure the job gets submitted.

Example:  
Use Enterprise Server Command Prompt (32-bit) to test the job.
CD to <MFSERVER_directory>\<jobs_directory>

Run, replace argument values appropriately:

cassub /stcp:mf_web_address:9900 /jmyjob.jcl /wusername /ppassword

The switches /s, /j, /w and /p are immediately followed by the values.  
There is no space between them

 

Additional Information

Note:
For SSL configuration, check if cassub utility will support tcpssl.  

E.g.

cassub /stcpssl:mf_web_address:9900 /jmyjob.jcl /wusername /ppassword

Consult MicroFocus to make sure the SSL certificate are correctly setup.