Client Automation - SD JobCheck Dialog on Top of all Windows

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Article ID: 209183

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Updated On:

Products

CA Client Automation - IT Client Manager

Issue/Introduction

SD Jobcheck Dialog box is not displayed on top of all windows.
If some applications is in full screen, SD Jobcheck dialog is not visible.
How to disaplay SD Jobcheck Dialog box on top of all Windows ?
 

Environment

Client Automation 14.0 SP3

 

Resolution

Open a case to CA Broadcom Technical Support and ask for the fix T55L107 (Fix for SD Agent 14.0 SP3)

Once applied execute this on the Agent :

ccnfcmda -cmd SetParameterValue -ps itrm/usd/agent -pn JobCheckDialogOnTop -v 1

To disable this execute :

ccnfcmda -cmd SetParameterValue -ps itrm/usd/agent -pn JobCheckDialogOnTop -v 0

 

Example :

With Fix T55L107 installed and with itrm/usd/agent/JobCheckDialogOnTop=1, SD JobCheck appears on top of Windows TaskBar

 

Without Fix T55L107 installed or with itrm/usd/agent/JobCheckDialogOnTop=0, SD JobCheck appears below of Windows TaskBar

 

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