Is it possible to Redirect from USS to Service Point?
Article ID: 209176
Updated On:
Products
CA Service Management - Service Desk Manager
Issue/Introduction
We are in the process of migrating from USS (Unified Self-Service) to Service Point. Is it possible to Redirect from USS to Service Point?
Environment
Release : 17.3
Component : CA UNIFIED SELF-SERVICE FOR SERVICE MGMT
Resolution
It's not possible to redirect from USS to Service Point through a USS or Service Point configuration. This is possible with a configuration at the Network level to redirect from the USS URL to Service Point URL
Feedback
Yes
No
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