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Endpoint Protection Manager could not update Intrusion Prevention Signatures for Mac after upgrading to 14.3 RU1.
Article ID: 209125
Updated On:
Products
Endpoint Protection
Issue/Introduction
After upgrading the Endpoint Protection Manager (SEPM) to 14.3 RU1, an error is seen when running Live update:
Symantec Endpoint Protection Manager could not update Intrusion Prevention Signatures Mac 14.2
Error Seen in Live update log:
15:49:08.157778 [Component Result - START]
15:49:08.167776 Component ID: {5E614C71-552C-4DD2-B466-F23A4B46880B}
15:49:08.167776 Display Name: SEPM CIDS Signatures Mac 14.2
15:49:08.168776 PVL: SEPM CIDS Signatures Mac 14.2_14.2_SymAllLanguages
15:49:08.169776 Result Code: 0x00010000
15:49:08.169776 Result Message: OK
15:49:08.170776 [Package Result - START]
15:49:08.171776 File: 1609435959jtun_ips_sepmac14_2201230001.osx
15:49:08.171776 Result Code: 0x80010A01
15:49:08.172776 Result Message: FAIL - failed to parse install script
15:49:08.172776 [Package Result - END]
Environment
Release : 14.3 RU1
Resolution
This issue is resolved in 14.3 RU2. Please upgrade to the latest version to resolve this issue.
Additional Information
ESCRT-5893
Attachments
Feedback
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