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Endpoint Protection Manager could not update Intrusion Prevention Signatures for Mac after upgrading to 14.3 RU1.

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Article ID: 209125

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Updated On:

Products

Endpoint Protection

Issue/Introduction

After upgrading the Endpoint Protection Manager (SEPM) to 14.3 RU1, an error is seen when running Live update: 

Symantec Endpoint Protection Manager could not update Intrusion Prevention Signatures Mac 14.2

Error Seen in Live update log:

15:49:08.157778  [Component Result - START]
15:49:08.167776   Component ID: {5E614C71-552C-4DD2-B466-F23A4B46880B}
15:49:08.167776   Display Name: SEPM CIDS Signatures Mac 14.2
15:49:08.168776   PVL: SEPM CIDS Signatures Mac 14.2_14.2_SymAllLanguages
15:49:08.169776   Result Code: 0x00010000
15:49:08.169776   Result Message: OK
15:49:08.170776   [Package Result - START]
15:49:08.171776    File: 1609435959jtun_ips_sepmac14_2201230001.osx
15:49:08.171776    Result Code: 0x80010A01
15:49:08.172776    Result Message: FAIL - failed to parse install script
15:49:08.172776   [Package Result - END]

Environment

Release : 14.3 RU1

Resolution

This issue is resolved in 14.3 RU2.  Please upgrade to the latest version to resolve this issue.

Additional Information

ESCRT-5893

Attachments