The Baseline transform failed to resolve the metric instance id for the monitor instance named

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Article ID: 209123

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Updated On:

Products

DX Infrastructure Management NIMSOFT PROBES CA Unified Infrastructure Management for z Systems CA Unified Infrastructure Management On-Premise (Nimsoft / UIM) CA Unified Infrastructure Management SaaS (Nimsoft / UIM)

Issue/Introduction

We keep getting alarms like this since I moved one of our vcenters to a new copy of the vmware probe.

The Baseline transform failed to resolve the metric instance id for the monitor instance named: "ESC:VM_CPU_AGGREGATE:"."costop" for probe: /BCBSTdom/TER_hub_VMWP2_2450/TER_hub_VMWP2_2450/vmware

The Baseline transform failed to update the metric instance id from: [/BCBSTdom/TER_hub_VMWP_2454/TER_hub_VMWP_2454/vmware:idsProbe:pdrvcenter:4c4c4544-0056-4e10-8042-b8c04f343832:Memory, "ESC:HOST_MEMORY:"."usage"] to: UnknownMetricInstanceID on for probe: /BCBSTdom/TER_hub_VMWP_2454/TER_hub_VMWP_2454/vmware.

The Baseline transform failed to update the metric instance id from: [/BCBSTdom/TER_hub_VMWP_2454/TER_hub_VMWP_2454/vmware:idsProbe:pdrvcenter:4c4c4544-0056-4e10-8042-b8c04f343832, "ESC:HOST:"."Status"] to: UnknownMetricInstanceID on for probe: /BCBSTdom/TER_hub_VMWP_2454/TER_hub_VMWP_2454/vmware.

Environment

Release : 20.3

Component : UIM - VMWARE

Resolution

1. Select the controller probe on each robot listed in the alarm messages

2. Press Ctrl-P to open the probe utility

3. Click the 'cogwheel' icon and select/enable Expert mode

4. Run the niscache clean callback->   _nis_cache_clean

5. Then run the reset of the robot dev id and restart the robot-> _reset_device_id_and_restart

6. Acknowledge the baseline transform alarms