Error after upgrade to CA Harvest Software Change Manager R13.0.3

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Article ID: 209096

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Updated On:

Products

CA Harvest Software Change Manager

Issue/Introduction

Hi,

After upgrade to CA Harvest Software Change Manager R13.0.3 getting error in updateschema.log "E03020003: Database error [CA Harvest SCM][ODBC 20101 driver][20101]ORA-03101: invalid input data for SQLSTATE=60."

Cause

Oracle database version is 19c which is incompatible with SCM v13.0.3

Environment

Release : 13.0.3

Component : BrightStor EB FOR Windows BACKUP SERVER ENGLISH

Resolution

The problem we’re seeing is that SCM v13.0.3 is not compatible with Oracle v19c, but SCM v13.0.4 is.  So, what you should do is go ahead and apply the v13.0.4 Refresh Pack, and install the version of odbc.tar.gz that comes with it, then run HDBSetup again and it will work.

13.0.4 may be downloaded from the link below:

https://support.broadcom.com/download-center/solution-detail.html?aparNo=SO08840&os=ANY