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Error "API-1007..." uploading attachment for some users
Article ID: 209005
Clarity PPM SaaSClarity PPM On Premise
If you are a Non-admin user, you cannot upload file attachments to a child object of the Project object in the Modern User Experience (UX)
You get an error: "API-1007: You are not authorized to process this request"
Steps to Reproduce:
In Studio, create a new object called: "Client" that has "Project" as its Master Object API enabled = Yes
Go to Attributes and create the Attachment Data Type - 'Client Attachment'
Continue to the Views Tab, select 'General', [Layout Edit] Include the "Client Attachment" attribute 'Publish the views
Open a Project in the Classic UI and go to the Properties tab drop-down and select the "Client List" subpage
Create a new Client and notice that it will allow you to upload a file attachment. This does not work in the Modern UX.
Log in to the Modern UX
Go to Administration, Blueprints
Edit or copy an existing blueprint
Under the Modules tab, click Edit
Bring over the 'Clients' sub-object module
On the Blueprint List form (http://serverName/pm/#/admin/blueprints) drag over an existing Template to the Blueprint you just created
Go to the 'projects' grid
Create a new Project From Template (selecting the one you modified)
Go to the 'Clients' Module (Tab) and click the plus sign to create a new client
Try to upload a file attachment and you will receive an error: 'API-1007: You are not authorized to process this request' The same user can upload attachments to 'Clients' in Classic, but not in the Modern UX
Expected Results: Users with access should be able to upload attachments in Modern UX to child objects of Project.
Actual Results: Users receive an API-1007 error when trying to upload attachments to child project objects in the Modern UX.
This is caused by a defect DE59856 with the permissions in the Modern UX when a user only has instance level rights to the sub object.
Release : 15.9.1, 15.9.2
Component : CLARITY STUDIO
Fixed in 15.9.3.
Workaround: Assign Edit Global level Access rights to the object for the user.