deleted devices in Spectrum are not changing device status to retired

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Article ID: 208992

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Updated On:

Products

CA Performance Management - Usage and Administration

Issue/Introduction

I have found many devices that are no longer in Spectrum and are actively trying to be polled in PM

Environment

Release : 20.2

Component : IM Reporting / Admin / Configuration

Resolution

In 3.7+ We no longer retire the device when it is removed or deleted in Spectrum. This changed a few times and some customers wanted deleted, some wanted retired and some wanted nothing done. A decision was made to so nothing if the device is removed is from Spectrum until we put in a mechanism to choose the behavior. At this time must be manually done in PC. If you synchronize life cycles you could put the device in maintenance in Spectrum before deleting it and that would sync over to CAPC.