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deleted devices in Spectrum are not changing device status to retired
Article ID: 208992
Updated On:
Products
CA Performance Management - Usage and Administration
Issue/Introduction
I have found many devices that are no longer in Spectrum and are actively trying to be polled in PM
Environment
Release : 20.2
Component : IM Reporting / Admin / Configuration
Resolution
In 3.7+ We no longer retire the device when it is removed or deleted in Spectrum. This changed a few times and some customers wanted deleted, some wanted retired and some wanted nothing done. A decision was made to so nothing if the device is removed is from Spectrum until we put in a mechanism to choose the behavior. At this time must be manually done in PC. If you synchronize life cycles you could put the device in maintenance in Spectrum before deleting it and that would sync over to CAPC.
Feedback
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