Univiewer Console is failing launch with error : Java Virtual machine could not start

Products

• CA Automic Dollar Universe

Issue/Introduction

 Univiewer Console is failing launch with the error below after upgrading the Univiewer Console.

Java Virtual machine could not start

Another kind of possible error would be the following one:

Error running the batch file

 

Environment

Release : 6.x

Component : Univiewer Console

Cause

The error message below indicates that there is an issue with the java installed on the machine and the Univiewer Console cannot find the java virtual machine.

 Java Virtual machine could not start

Resolution

-Make sure the java is installed properly on the machine where Univiewer Console is installed

-The environment variable JAVA_HOME can be used to force univiewer_console.bat to use one specific Java version:

IE:

JAVA_HOME=C:\Program Files\Eclipse Adoptium\jdk-11.0.14.101-hotspot\

 

This can be verified by using the command below:

On Windows:

set

On UNIX/Linux:

env