Can not open Webservice JOBS in the AWI

Products

• CA Automic One Automation

Issue/Introduction

When attempting to open a pre-existing Webservice JOBS in the Automic Web Interface, the following is displayed:

RA-Object 'JOBS.NAME' could not be read completely because RA-Solution 'WEBSERVICE' was not found.

Cause

Older WEBSERVICE solution is not present. 

Environment

Release : 12.3

Component : AUTOMATION ENGINE

Resolution

The solution WEBSERVICE references the older 3.x Automic RA Webservice solution. Please install this solution into the system to allow these jobs to be viewed.

Please note, this solution is no longer supported in favor of the newer 4.x Webservice REST and Webservice SOAP RA solutions. Please migrate accordingly.