There is no sync of UIM metrics data to the OI Saas platform.
Alarms are coming through fine, and queues in the UIM hub are also emptying.
No change has been done to the environment
Same machine in UIM:
Release : 20.2
Component : CA DOI Foundations
These are some steps to help review if UIM is successfully sending data to OI. This includes checking the UIM queues which was not stated as part of this problem, but should be checked.
If there are errors such as these
[QOS_PROCESSOR_THREAD-1, oi_connector] Not able to register the metric as cs_id is not available for met_id: M7e18b3025b2cecc8a6ba128c9df87
[QOS_PROCESSOR_THREAD-1, oi_connector] Not able to post the metric value to NASS as either cs_id, ci_name or metric_name is not available for the record: {product=UIM, product_version=20.3.0, qosName=QOS_INTERFACE_
This is the explanation from development:
The metric in example is missing the required information to register with NASS.
The metric PDS includes cs_id, missing this information is likely an environmental issue. Restarting the robot has been known to resolve this issue.