In Netmaster, TCPIP resource is generating unnecessary alert for dynamic IPv6 interface

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Article ID: 208843

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Updated On:

Products

CA NetMaster Network Automation CA NetMaster Network Management for TCP/IP

Issue/Introduction

 I want to turn off this alert but I cannot.

 

11.40.56 STACK (EZ6SAMEMVS): ifStatusMatch is NO 

Alert display shows

 

NMCST1 -------------------------------------------- Alert Monitor
Command ===>                                                    
                                              Alert Description
  STACK (EZ6SAMEMVS): ifStatusOper is Down                  
                                                            
 Alert History                                              
  Created at .................. MON 08-FEB-2021  11.25.08   
  Last Updated at ............. MON 08-FEB-2021  11.25.08   
  Number of occurrences ....... 5                           
  Elapsed time ................ 0 hours 15 minutes          
  Last occurred at ............ MON 08-FEB-2021  11.25.08   
                                                            
 Alert Identification                                       
  Severity ............ 3 (High)                            
                                                            
System Name.......... NMCST1                             
                                                            
System Identifier.... NMCST1                             
                                                            
  Application ......... TCP/IP Services                     
                                                            
  Alert Class ......... IFMONVALUE                          
  Class Description ... Interface Workload Attribute Status 

 

How can I suppress this?

Environment

Release : 12.2

Component : CA NetMaster Network Management for TCP/IP

Resolution

The alert is for a network interface, dynamically generated in conjunction with IPv6, that is not being used.
The only way to suppress the alert is to update the alert values for the attribute in that individual device.

-->In /IPMON, select the stack with WI (Workload Interface performance)
 --> go the the interface generating the alert and select the attribute
with UA (Update Alert)
      --> Change the alert values to something that will never trigger.
  Example:
Alert when value            Sev  Alert Description  
  is = NOTHING                3              
  or =        
  or =    
  or =    
or NOT         
Clear Alert when value is  
                 or NOT NOTHING

This will prevent further alerts from occurring.