The installation/upgrade of XCOM r11.6 SP03 after installing JRE 1.8 on a Windows 2016 server starts and hangs shortly afterwards. This Windows 2016 server is a Virtual Machine(VM).
Activating the LAX debugging of InstallAnywhere showed message:
Exception in thread "installer" java.lang.OutOfMemoryError: GC overhead limit exceeded
CA XCOM Data Transport r11.6 SP03 for Windows
After reviewing the available RAM size of this Windows 2016 server, which was 4GB, it was suggested that it be increased to 8GB of RAM.
In addition to increasing the RAM size and based on the Memory error message it was determined that the memory allocated for JVM needs to increase due to the resources on the server. In order to do that you would have to:
The installation should complete successfully.