Upgrading from XCOM r11.6 SP02 to XCOM r11.6 SP03 and it fails with the following message:
Could not find a valid Java Virtual Machine to load. You may need to reinstall a supported Java Virtual Machine.
CA XCOM Data Transport r11.6 SP03 for Windows.
XCOM r11.6 SP03 no longer packages JRE with the product. Prior to upgrading or installing XCOM r11.6 SP03 the supported
version of JRE must be installed on the Windows Server.
Please review the Software Requirements on the XCOM 11.6 Installing and Upgrading section: