Spectrum does not auto discover connections on Netscout VSS Devices

book

Article ID: 208738

calendar_today

Updated On:

Products

CA Spectrum

Issue/Introduction

We have Netscout VSS Devices - SystemObject ID 1.3.6.1.4.1.21671

Spectrum is not able to Discover the Connections automatically

Cause

From the sniffer trace, we could see that Spectrum sends a get next request for iftype.1, ifspeed.1 ifphysaddress.1, ifdescr.1, ifalias.1 ifconnectorpresent.1 but the agent responds with iftype.1001, ifspeed.1001 ifphysaddress.1001, ifdescr.1001, ifalias.5 ifconnectorpresent.5 It should respond with the next entry in the table. 

Environment

Release : 10.4

Component : Spectrum Core / SpectroSERVER

Resolution

This is a confirmed Netscout Vendor issue - the devices run into an issue from running SNMPGetNext or SNMPBulkGet to query more than one MIB table.

Please reach out to Netscout to inquire when this issue may be resolved on the vendor side: https://my.netscout.com/Pages/overview.aspx