Grid views in the MUX stopped working after upgrading to 15.9.1
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Grid views in the MUX stopped working after upgrading to 15.9.1

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Article ID: 208721

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Updated On:

Products

Clarity PPM SaaS Clarity PPM On Premise

Issue/Introduction

You can't see the Grid view results or the View drop-down list in the Modern User Experience (UX / MUX). This impacts several views.

Steps to Reproduce

  1. Access Projects
  2. Select the Active Projects view
  3. Select and open a Project
  4. Click on the Staff module
  5. Click on the <-- Project link

Expected Results: See the Grid view results and View drop-down list

Actual Results: You can't see the Grid view results or the View drop-down list.

Additionally:

  • You can see a tiny scroll arrow on the right side, and the Details and/or the Column flyouts, but nothing else.
  • You also can't see the list of views to select one.

Any browser-based clearing of cache, etc. doesn't resolve.

Environment

  • Release : 15.9.1
  • Component : CLARITY MUX USABILITY 
  • This occurs in Edge, Firefox, and Chrome.

Cause

DE59798

Resolution

Fixed in 15.9.2 and 15.9.1 patch 1

Workaround: The below restores the grid capability.

  1. Click on the Board view to allow access to the list of views
  2. Select another view
  3. Discard changes