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Grid views in the MUX stopped working after upgrading to 15.9.1

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Article ID: 208721

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Updated On:

Products

Clarity PPM SaaS Clarity PPM On Premise

Issue/Introduction

You can't see the Grid view results or the View drop-down list in the Modern User Experience (UX / MUX). This impacts several views.

Steps to Reproduce

  1. Access Projects
  2. Select the Active Projects view
  3. Select and open a Project
  4. Click on the Staff module
  5. Click on the <-- Project link

Expected Results: See the Grid view results and View drop-down list

Actual Results: You can't see the Grid view results or the View drop-down list.

Additionally:

  • You can see a tiny scroll arrow on the right side, and the Details and/or the Column flyouts, but nothing else.
  • You also can't see the list of views to select one.

Any browser-based clearing of cache, etc. doesn't resolve.

Cause

DE59798

Environment

Release : 15.9.1

Component : CLARITY MUX USABILITY 

This occurs in Edge, Firefox, and Chrome.

Resolution

Fixed in 15.9.2 and 15.9.1 patch 1

Workaround: The below restores the grid capability.

  1. Click on the Board view to allow access to the list of views
  2. Select another view
  3. Discard changes 

Additional Information

See also: MUX views / flyouts - master KB of known issues

Attachments