Grid views in the MUX stopped working after upgrading to 15.9.1
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Article ID: 208721
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Updated On:
Products
Clarity PPM SaaS
Clarity PPM On Premise
Issue/Introduction
You can't see the Grid view results or the View drop-down list in the Modern User Experience (UX / MUX). This impacts several views.
Steps to Reproduce
- Access Projects
- Select the Active Projects view
- Select and open a Project
- Click on the Staff module
- Click on the <-- Project link
Expected Results: See the Grid view results and View drop-down list
Actual Results: You can't see the Grid view results or the View drop-down list.
Additionally:
- You can see a tiny scroll arrow on the right side, and the Details and/or the Column flyouts, but nothing else.
- You also can't see the list of views to select one.

Any browser-based clearing of cache, etc. doesn't resolve.
Environment
- Release : 15.9.1
- Component : CLARITY MUX USABILITY
- This occurs in Edge, Firefox, and Chrome.
Resolution
Fixed in 15.9.2 and 15.9.1 patch 1
Workaround: The below restores the grid capability.
- Click on the Board view to allow access to the list of views
- Select another view
- Discard changes
Feedback
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Yes
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No