Not able to enable HTTPS on DX netops portal

Products

• DX NetOps

Issue/Introduction

Unable to import SSL cert and private key using SSLConfig

Error message

Waiting for caperfcenter_sso to stop...

Process has stoppedWaiting for caperfcenter_console to stop...

Process has stoppedPerforming: Certificate changes   

The step failed to run: java.security.InvalidKeyException: IOException : algid parse error, not a sequence

 

Environment

Release : NetOps 20.2

Component : CA Performance Center

Cause

The private key file was in PKCS7 format and needs to be converted into PKCS8 format for SSLConfig to accept

Resolution

Run the following command to convert the private key file into PKCS8 format

openssl pkcs8 -topk8 -inform PEM -in netops_gartner_com.key -out private_key.pem -nocrypt

Then use private_key.pem when prompted for the key, while running SSLConfig