DCS Agent installation fails on rollback

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Article ID: 208661

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Updated On:

Products

Data Center Security Server Advanced

Issue/Introduction

Installation of DCS agent failed and rolled back. 

DCS Agent installation logs contains the following error:

1: *** Running command: C:\Users\43597500-710\AppData\Local\Temp\2\{3D24482F-98BD-48DD-AA62-8B24BFDE7329}\NetInstaller.exe  -a
1: *** Executing NetInstaller.exe failed! -1 

Cause

Base Filtering Engine (BFE) service was disabled and not running

Environment

Release : 6.8 MP2

Component : DCS Agent

Resolution

Enable Base Filtering Engine service and retry the DCS Agent installation again. 

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