External commands no longer working: LISA does not know how to launch an external process for the identified OS: Windows Server 2016

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Article ID: 208644

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Updated On:

Products

Service Virtualization

Issue/Introduction

 

All of a sudden "Execute External Command" has stopped working for us on our Windows Server 2016 machine.

In tracking through the Simulator logs, I found this:

  • WARN com.itko.lisa.test.CommandLineExecNode - LISA does not know how to launch an external process for the identified OS: Windows Server 2016
 
In searching for help, another person opened a ticket for the exact same problem just yesterday.
 
https://community.broadcom.com/enterprisesoftware/communities/community-home/digestviewer/viewthread?MessageKey=e7d016fe-b044-4375-8979-58f239f908e7&CommunityKey=94bda077-625b-4914-8ac3-c88a06c2cc23&tab=digestviewer

Cause

 

N/A

Environment

Release : 10.6

Component :

Resolution

 

As per customer:

We discovered after a recent upgrade, that lisa requires test.cmde.Windows.Server.2016.shell=cmd /c to be set as a global property.