ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.
APM Connector 4.0 Beta - Unknown Alerts
Article ID: 208632
Updated On:
Products
CA Service Operations Insight (SOI)
Issue/Introduction
When the server alert comes from System Edge, it arrives normally. But, when it comes from an application or Openshift, it comes as "Unknown".
Connector Version: apm-connector-installer-4.0.1-beta
Environment
Release : 4.2
Component : Service Operations Insight (SOI) Manager
Resolution
The reason for unknown values in the name of the alerts these CI types are not yet supported in the APM connector.
Please review the supported CI types
https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/service-operations-insight-connectors/connectors/ca-apm-saas-ca-soi-connector/ca-apm-connector-and-domain-manager-communication/supported-ci-types-for-ca-apm-connector.html
Attachments
Feedback
Yes
No
Powered by
