When the server alert comes from System Edge, it arrives normally. But, when it comes from an application or Openshift, it comes as "Unknown".
Connector Version: apm-connector-installer-4.0.1-beta
Release : 4.2
Component : Service Operations Insight (SOI) Manager
The reason for unknown values in the name of the alerts these CI types are not yet supported in the APM connector.
Please review the supported CI types