WCC: Unable to retrieve spool log for HTTP job

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Article ID: 208584

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Updated On:

Products

CA Workload Automation AE

Issue/Introduction

I am unable to retrieve spool log for HTTP job in QuickView.

This works using autosyslog. Why not WCC?

Environment

Release : 11.3.6

Component : CA Workload Automation AE (AutoSys)

Resolution

Per the documentation it appears in the 11.x versions of wcc it was not coded/written to display the spool files related to HTTP jobs.
As of WCC 12.x it has been enhanced to do so.

Here are the links to the documentation for the two versions that cover this section:

https://techdocs.broadcom.com/us/en/ca-enterprise-software/intelligent-automation/workload-automation-ae-and-workload-control-center/11-3-6-SP8/ca-wcc-help-systems/ca-wcc-quick-view-application/manage-jobs-in-quick-view.html
https://techdocs.broadcom.com/us/en/ca-enterprise-software/intelligent-automation/autosys-workload-automation/12-0-01/ca-wcc-help-systems/ca-wcc-quick-view-application/manage-jobs-in-quick-view.html